01. Welcome Back
The hotel is reopened after the pandemic. Sean and Michael look after guests staying in the new £16,000 per night Royal Suite by Gucci. Gordon Ramsay opens a new restaurant.
02. Five Star Standards
The hotel staff are on high alert for the imminent arrival of a mystery hotel inspector - will The Savoy retain its Forbes five-year status?
03. The Americans Are Coming
The Savoy team is gearing up for the re-opening of its world-famous American Bar, the oldest cocktail bar in London, with a new menu and an updated look.
04. Celebrations
The hotel is full of guests, looking to celebrate special occasions. Event Sales Director Jamie is run off his feet looking after a backlog of postponed weddings.
05. At Christmas
The Savoy team prepares for the most lucrative time of the year for six intense weeks, but after 2020's festivals were cancelled, 2021 is the hotel's most vital Yuletide ever.