London Ambulance Service manage a multi-storey flat fire and face the impact of assaults, both on patients and themselves.
Emergency medical technician Ellis draws on his own personal experiences to help a patient struggling with alcohol addiction, as the Budget for spring 2024 is announced.
Dispatchers Karen and Lucy face an overwhelming surge of urgent calls, while crews out on the road grow frustrated by frequent callers taking up valuable emergency resources.
Multiple specialist resources rush to help patients injured after a shooting on a busy street in Clapham, while paramedics care for elderly patients reluctant to accept help.